Delays: Outbound and Inbound, API: Timeouts

Resolved
Resolved

Outbound sending, inbound processing, activity, and open events are recovered. Statistics are continuing to recover.

Updated

Open events and inbound activity are now caught up as well. Statistics will continue to recover for a bit longer.

Updated

Inbound processing queues and outbound delivery is caught up. Opens, inbound activity, and stats are delayed but recovering.

Identified

API timeouts are subsiding and activity is starting to catch up. Thanks for your patience here, we know today has been a bit rough.

Investigating

We're making a quick update to improve performance that may cause some delays and API Timeouts. We're working to mitigate customer impact as quickly as possible.

Began at:

Affected components
  • API
  • SMTP (sending)
  • SMTP (receiving)
  • Web App