Service Issue: Outbound sending. Messages are being accepted and sending is delayed.

Resolved
Resolved
After 1 hour and 34 minutes

The backlog is now clear and all messages are sending regularly again. We will continue to monitor.

Identified
After 55 minutes

Newer messages are sending normally again and we're working through the backlog of older messages now. Thanks for your patience while we work through this delay.

Identified
After 37 minutes

Outbound mail is processing and we're continuing to work through the issue causing a delay.

Investigating

We are seeing a delay in sending right now. Messages are being accepted and Inbound processing is not affected.

Began at:

Affected components
  • API
  • SMTP (sending)