Service Issue: Outbound sending delayed. Messages are being accepted.

Resolved
Resolved

All sending delays are clearing up now and delivery is back to normal. We will continue to monitor all services.

Identified

The issue is related to upstream networking provider, we are working with our hosting provider to resolve the connectivity issue.

Investigating

We are investigating a network issue that is causing messages to be delayed.

Began at:

Affected components
  • API
  • SMTP (sending)
  • Web App