Messages Data Retrieval API Latency & Timeouts

Resolved
Resolved

We've resolved this incident. Messages and Message Streams endpoints have returned to their expected performance. Sending and receiving was not impacted during this event.

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Postmark Support
Recovering

We've deployed additional fixes and latency/errors have returned to normal performance. Engineering will continue to monitor into the evening for consistent results.

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Postmark Support
Identified

We've confirmed the source of the issue and are implementing fixes. Latency and errors has been reduced but engineers are continuing to remedy the issue.

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Postmark Support
Investigating

We are experiencing latency and timeouts with some API endpoints related to message details and message stream suppressions data retrieval. Sending and receiving has not been impacted.

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Postmark Support
Began at:

Affected components
  • API