← Incidents

DEGRADEDService Issue: Outbound sending delayed. Messages are being accepted.

Jul 21, 2020, 9:21 - 9:56 AMResolved after 35 minutesAffected: API, SMTP (sending), Web App

Incident’s History


All sending delays are clearing up now and delivery is back to normal. We will continue to monitor all services.

The issue is related to upstream networking provider, we are working with our hosting provider to resolve the connectivity issue.


We are investigating a network issue that is causing messages to be delayed.