← Incidents

DEGRADEDService Issue: Outbound sending. Outbound messages are delayed

Aug 7, 2020, 5:26 - 6:42 PMResolved after an hourAffected: API, SMTP (sending)

Incident’s History


The queues are clear and sending is back to normal. Thanks for your patience!

We have identified the issue with sending delays, and we are catching up on all queues now. We'll update the status again once everything is back to normal.

We are still investigating the cause of sending delays. We will update the status as we make progress.


We are currently seeing some delays in outbound sending. Our team is looking into it.