Delays: Analytics, Stats, Delivery Events, and Webhooks. Messages still being sent and received.

Ongoing for 5 hoursAffected: API

Last update : We have identified the cause of the delays and are continuing to investigate. Thank you again for your patience.

← Incidents

DEGRADEDClick tracking temporarily disabled

Jun 3, 6:09 PM - Jun 4, 12:44 AM, 2018Resolved after 7 hours

Incident’s History


We have resolved the blacklisting issue for link tracking and have re-enabled link tracking for outgoing messages. Thanks for your patience as we resolved it.


​We've identified that our click tracking domain is on a single blacklist, resulting in warning messages displaying when clicking on a url that has click tracking enabled. While this does not affect all customers, we've decided to disabled link tracking until it is resolved to avoid confusion. We are actively working to fix this and will update when it is resolved.