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DEGRADEDDegraded Performance: Link tracking. Outbound/Inbound messages are being sent and received normally.

Oct 31, 2019, 8 AM - 12 PMResolved after 4 hoursAffected: API, SMTP (sending)

Incident’s History


All link tracking events are being recorded and saved properly.


From 8AM-12PM EST some link tracking events were not registered. It was sporadic, and did not affect all messages, but some tracking events were missed and cannot be restored.