Delayed Message Delivery

Resolved
Resolved

This incident has been resolved. The backlog of messages queued during the delay between 9:49 AM and 10:07 AM CT (10:49–11:07 AM ET) has been fully processed and delivered. New messages continue to be accepted and delivered normally. No messages were lost.

If you have questions about a specific message, please reach out to us at support@postmarkapp.com.

Recovering

We've identified and resolved the underlying issue that caused the delay in outbound message sending between 9:49 AM and 10:07 AM CT. New messages since 10:07 AM CT are processing normally. We are now working through the backlog of messages queued during that window and will post a final update once all queued messages have been delivered. No messages were lost.

Identified

We identified an issue that caused delays in outbound message sending between 9:49 AM and 10:07 AM CT. Messages were queued and are not lost. We are actively working on a mitigation and will provide an update as soon as we have more information.

Began at:

Affected components
  • API
    • General
    • Sending
  • SMTP
    • General
    • Sending