Service Issue: Inbound processing. Inbound messages are currently not being processed.

After 2 hours and 55 minutes

The Inbound queues are all clear and we are back to processing Inbound messages at normal speeds. Again thank you for hanging in there with us today.

After 2 hours and 25 minutes

Patches have been deployed and Inbound messages are now processing again. We are working through the backlog now as quickly as possible. Thank you for your patience.

After 1 hour and 11 minutes

We are still working on implementing a fix and will continue to update here until it's fully resolved.

After 25 minutes

We have identified the source of the Inbound processing issue and we are working on a fix now.


We are currently not processing any inbound messages. Messages are being queued for processing, and the team is investigating.

Began at:

Affected components
  • SMTP (receiving)