Delays: outbound sending. Inbound messages are being processed immediately.

Resolved
Resolved
After 4 hours and 26 minutes

All message queues are now caught up. Outbound and Inbound messages are being sent immediately.

Identified
After 3 hours and 27 minutes

We are making good progress and the API is stabilizing. The Inbound queue is completely caught up and the Outbound queue is almost cleared. Webhooks and other activity events are still delayed.

Identified
After 2 hours and 55 minutes

We are starting to process messages again and restoring all other services.

Investigating
After 2 hours and 22 minutes

All services are temporarily queued while we continue to work on today's issues. Thank you for your patience.

Identified
After 47 minutes

New messages continue to be sent right away while we are still working through a back log of older messages. Inbound, webhooks and statistics and activity events are now also delayed.

Identified

Messages sent in the last 30 mins are currently delayed. New messages are being sent immediately. We're working on getting queue cleared as quickly as possible.

Began at:

Affected components
  • SMTP (sending)