Postmark UI Unavailable

Resolved
Resolved

The Postmark UI availability was restored February 1st at approximately ~8am EST.

We experienced an infrastructure issue that caused the UI to be unavailable for an extended period. This did not impact sending. We have identified the issue and remediated it. We are also working on improvements to our alerting to ensure a more timely update to our customers. We do not anticipate further issues.

Recovering

We identified and resolved an issue causing 503 errors when accessing the Postmark UI. The app is now fully accessible. Email sending and delivery were not impacted at any point during this incident.

Began at:

Affected components
  • Web App
    • General
    • Login