Delays: Outbound and Inbound, API: Timeouts

After 1 hour and 23 minutes

Outbound sending, inbound processing, activity, and open events are recovered. Statistics are continuing to recover.

After 1 hour and 12 minutes

Open events and inbound activity are now caught up as well. Statistics will continue to recover for a bit longer.

After 48 minutes

Inbound processing queues and outbound delivery is caught up. Opens, inbound activity, and stats are delayed but recovering.

After 19 minutes

API timeouts are subsiding and activity is starting to catch up. Thanks for your patience here, we know today has been a bit rough.


We're making a quick update to improve performance that may cause some delays and API Timeouts. We're working to mitigate customer impact as quickly as possible.

Began at:

Affected components
  • API
  • SMTP (sending)
  • SMTP (receiving)
  • Web App