Sending Delays
We are continuing to process backlogged messages. No data loss occurred.
The incident occurred between approximately 2:43 – 3:34pm CT (19:43 – 20:34 UTC). A subset of messages sent via the API during this window will experience delays while the backlog clears. Engineering is actively working to accelerate processing.
A fix has been deployed. Messages were accepted successfully during this period and are now processing.
We are investigating sending delay reports for some customers.
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API
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Sending
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