Service Issue: Outbound sending is experiencing delays

Resolved
Resolved
After 2 hours and 28 minutes

We've now resolved the incident, all queues are clear and messages are processing normally again. We will continue to monitor.

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Dana Chaby
Recovering
After 2 hours and 20 minutes

New messages are being sent immediately for customers in the US region. We're working on all other regions now.

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Dana Chaby
Identified
After 2 hours and 1 minute

We are working on a resolution as quickly as we can to stabilize services and then will clear out the delays.

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Dana Chaby
Identified
After 1 hour and 44 minutes

We're seeing an issue with some messages being delayed again and working on a resolution.

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Dana Chaby
Resolved
After 19 minutes

We've now resolved the incident, queues are clear and all messages are processing normally.

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Dana Chaby
Recovering
After 15 minutes

We've identified the issue, and are waiting for things to fully recover. New mail is being sent immediately.

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Dana Chaby
Investigating

We are investigating an issue causing sending delays right now and will post more details shortly.

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Dana Chaby
Began at: