Service Issue: Outbound sending is experiencing delays

Resolved
Resolved

We've now resolved the incident, all queues are clear and messages are processing normally again. We will continue to monitor.

Recovering

New messages are being sent immediately for customers in the US region. We're working on all other regions now.

Identified

We are working on a resolution as quickly as we can to stabilize services and then will clear out the delays.

Identified

We're seeing an issue with some messages being delayed again and working on a resolution.

Resolved

We've now resolved the incident, queues are clear and all messages are processing normally.

Recovering

We've identified the issue, and are waiting for things to fully recover. New mail is being sent immediately.

Investigating

We are investigating an issue causing sending delays right now and will post more details shortly.

Began at: