Service Issue: Outbound sending is experiencing delays

Resolved
Resolved
After 3 hours and 16 minutes

Delivery rates have resumed to normal levels, we will continue to monitor. Thank you for your patience.

Avatar for Dana Chaby
Dana Chaby
Investigating
After 1 hour and 19 minutes

We are still seeing some delays to Microsoft email addresses, and continuing to work on the issue.

Avatar for Rian van der Merwe
Rian van der Merwe
Investigating
After 29 minutes

We are continuing to investigate and make adjustments to reduce sending delays.

Avatar for Dana Chaby
Dana Chaby
Investigating

We are investigating an issue causing delays in sending right now and will post more details shortly.

Avatar for Dana Chaby
Dana Chaby
Began at:

Affected components
  • API
  • SMTP (sending)