Service Issue: Outbound sending delayed. Messages are being accepted.

Resolved
Resolved
After 35 minutes

All sending delays are clearing up now and delivery is back to normal. We will continue to monitor all services.

Identified
After 14 minutes

The issue is related to upstream networking provider, we are working with our hosting provider to resolve the connectivity issue.

Investigating

We are investigating a network issue that is causing messages to be delayed.

Began at:

Affected components
  • API
  • SMTP (sending)
  • Web App