December 2022

17 December 2022

Resolved Ended:

Service Issue: Outbound sending is delayed

Outbound sending is currently delayed due to an issue at a third party provider. Our regular status page is also not functioning correctly right now (unrelat...

API SMTP
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11 Days without incident

05 December 2022

Resolved Ended:

Service issue: Customers may be experiencing timeouts when trying to send via API due to an outage with AWS

We are aware that AWS is having an outage that is affecting a large portion of internet traffic on a global level which is in turn having an effect on some P...

API
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Resolved Ended:

Service issue: Link tracking activity events and Click tracking Webhooks are unavailable. Sending and delivery are not affected.

We were alerted to an issue with Link Tracking events not being saved in message events and as a result, Click Tracking webhooks are not firing.

Web App
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3 Days without incident

01 December 2022

Resolved Ended:

Service Issue: Delay with webhooks.

We're currently investigating delays with webhooks. Outbound delivery and inbound processing are not impacted.

API
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